Articles on: Billing

How to cancel a service

Go to the client area, you can go there by pressing here.

Click the service you wish to cancel.

On the side under the Actions category, select Request Cancellation.

Fill out the boxes that appear, then click Request Cancellation at the bottom.

Immediate cancellation cancels the service at 2pm UTC daily. End of Billing Period will cancel it at the end of your billing cycle (the next due date).

We ask for a cancellation reason so we can get feedback on why you're cancelling. You are not required to enter any personal information into the reason, it is mainly for feedback.

Updated on: 01/05/2023

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